big sur update didn't complete
My update to Big sur going for over 2Hours is this normal, Mac Book Pro 16 running Catalina
MacBook Pro 16″, macOS 11.0
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User profile for user:
MichelleT18
User level:
Community Specialist
Greetings Aundreid,
We understand that you are having some difficulty updating macOS, and we'd like to help. Begin by following the guidance found here:
How to update the software on your Mac
Take care.