Mac OS won't install

macOS big sur suck on 12 mins remaning,have tried shutting down and restarting always stops at 12 mins.

Posted on Nov 13, 2020 12:39 PM

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1 reply

Nov 19, 2020 08:12 PM in response to Skac999

Hi Skac999,


We'd love to assist you with updating to Big Sur. You have done some great steps to try to resolve the issue. Our next step would be to test the issue in a different user account. If you have another user account already set up, then you can use that one. If not, please follow the steps here: Set up users, guests, and groups on Mac to set up and test in a different user account. 


Best Regards

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Mac OS won't install

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