Upgrading from macOS Catalina 10.15.7 to Big Sur

Upgrading from macOS Catalina 10.15.7 to Big Sur. When I try to upgrade all I get is error occurred and no reason other than that, and I do have more than enough HD space to accommodate the upgrade to a tune of 775 GB free space. Don't know what to do at this point. My iMac is on the compatible list.

iMac 21.5″, macOS 10.15

Posted on Nov 12, 2020 9:14 PM

Reply
3 replies

Nov 12, 2020 11:56 PM in response to jeffreythefrog

I had a couple problems, one was I did the steps in the thread and also had a hung backup in the trash bin that wouldn’t empty so I also deleted the backup plist thread in the properties file because it was tied to an old drive in which I copied the files to a new drive and formatted the drive and the trash emptied and all was ok and Big Sur started downloading.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Upgrading from macOS Catalina 10.15.7 to Big Sur

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.