I am unable to update my iphone to version 14.2 The error code is 4000. Can anyone tell me what that is and how to fix it please?
This is a Windows iTunes error. For right now, until Apple provides a fix to iTunes, a workaround is to temporarily disable your passcode on the iPhone and it should work. However, I will tell you that I have starting using Over the Air updates. You won't see the error there.
I've shared an article about resolving iTunes error codes below. The article provides some great steps to troubleshoot general iTunes error codes. However, Code 4000 is not listed. I recommend following each of the steps in this article in the order specified. Also, be sure the lightning cable you are using is a genuine Apple cable. It may be worthwhile to try another Apple cable first and then try another USB port with a known working Apple cable, both of which are covered in the article shared below. If you are using a non-Apple cable then using an Apple cable may resolve the issue for you.
How are you doing the update? Over Wi-Fi or through iTunes?
iTunes on pc. I have downloaded all patches and rebooted
I followed all of the steps listed and tried a different genuine apple cable and a different port. I still get the same error code. Since it isn't listed, I wonder what it means?
Thank you Chris!
Over the air worked.
You're welcome.
what is error code 4000?
