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Level 1

4 points

my ipad wont turn on:(

my ipad will show the logo turn off and then say its dead...

iPad, iPadOS 14

Posted on Nov 8, 2020 11:32 AM

Top-ranking reply

Level 10

208,596 points

Posted on Nov 8, 2020 11:46 AM

Put it on charge for at least 1 hour, then try a "forced" restart, using these steps:

iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
iPad models with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.

If the issue still persists, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

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