caller ID - Name shows, but not phone number

I have the new iphone 12 pro... and when someone calls me, it shows me the callers name, and not the phone number... but I really need to know the number that is calling too... anyone know how to fix this?

Posted on Nov 6, 2020 7:31 AM

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Posted on Nov 6, 2020 8:27 AM

Sorry should have been more clear. I mean numbers that are not stored in my phone.


I would like to know the number that is calling me for people that are not stored in my phone. now my phone somehow gets the callers name, and is not providing their phone number when they call (but i would like to know area code, and number they are calling from before i decide to answer)

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Nov 6, 2020 8:27 AM in response to LD150

Sorry should have been more clear. I mean numbers that are not stored in my phone.


I would like to know the number that is calling me for people that are not stored in my phone. now my phone somehow gets the callers name, and is not providing their phone number when they call (but i would like to know area code, and number they are calling from before i decide to answer)

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Nov 6, 2020 8:24 AM in response to fayma

That was a fault in the old phone

It should show only the name if that number is in your contacts.


If they have two numbers that you need to distinguish then put in two contact entries

John Doe-home

John Doe-work

Or remove the entry completely.


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Nov 6, 2020 8:37 AM in response to LD150

thanks for your reply but its not always the case. I'm really just working for a fix to find out how i can see a phone number for someone that is calling my iphone 12 pro (and not just their name) I would be happy with removing their name and only providing a phone number (for people not stored in my phone)

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Nov 9, 2020 2:28 PM in response to fayma

I have exactly the same issue, all of a sudden, non-contacts are coming in and showing as Wireless Caller or No Caller ID, it does show the city from where the call is coming from. After I dont answer and IF they leave a VM the phone number shows. If no VM it does not show phone number in recents. I went to settings, phone, and I dont have caller id, wireless calls or call forwarding in the list and where it should be, just not there. So far the tech person at Verizon could not figure it out, had me do a hard reset and also a software update for IOS14.2 I am waiting....Is this only Iphone 12 pro?

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Nov 9, 2020 2:52 PM in response to kime2020

unfortunately verizon is zero help, they basically told me i would have to go to another provider.


Sadly I'm not sure theres a fix until verizon realizes its a non-negotiable problem that their consumers need. or the solution is to go to another provider...

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caller ID - Name shows, but not phone number

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