Calls about cloud data breach

Tonight I've received 4 calls from 815 area code Frankfort, IL asking me to contact customer support about suspicious activity/breach of my icloud account. Is this legitimate call from Apple?

iPhone 8 Plus, iOS 14

Posted on Nov 4, 2020 04:59 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 4, 2020 05:01 PM

They are not legitimate.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

1 reply
Question marked as Top-ranking reply

Nov 4, 2020 05:01 PM in response to Hazel_Valentine

They are not legitimate.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Calls about cloud data breach

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.