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my ipad doesnt recognize my apple id it said it cannot be unlock from this apple id



doesnt recognize my apple id so it doesnt unlock activation




iPad mini Wi-Fi

Posted on Nov 2, 2020 5:44 PM

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Question marked as Top-ranking reply

Posted on Nov 2, 2020 5:47 PM

It can only be unlocked by signing in with the Apple ID involved, or by supplying Apple with its original purchase receipt. If you're trying that Apple ID, see the second part of the previous sentence.


(185435)

3 replies

Nov 2, 2020 5:59 PM in response to Santiago10_15

Then you will need to supply Apple with its original purchase receipt to get then to unlock the iPad.


Either take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened)


Genius Bar Reservation and Apple Support Options - Apple.    


or contact Apple ID Support. 


 Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.  (Link doesn’t always load)   


Get Support      Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport       People have posted it may take an hour or more to get a response.

my ipad doesnt recognize my apple id it said it cannot be unlock from this apple id

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