what do you do when your iphone won’t turn off or reset?

What do you do when your phone doesn’t turn off or reset??

iPhone 11 Pro Max

Posted on Nov 1, 2020 03:01 PM

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Question marked as Top-ranking reply

Posted on Nov 1, 2020 03:05 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

1 reply
Question marked as Top-ranking reply

Nov 1, 2020 03:05 PM in response to brujcrocky

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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what do you do when your iphone won’t turn off or reset?

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