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Mac book pro question mark folder ( disk utility only found macOS base system )

Hi guys really need help on this ,so I was watching YouTube and suddenly my MacBook shuts off and flashing question mark folder, did some research and start my Mac by holding comm,option,r keys went into disk utility, this is where I am stuck !!!!! It only shows macOS base system I can press first aid, partition but won’t allow my to erase WHAT DO I DO NOW? Thanks





MacBook

Posted on Oct 31, 2020 12:35 AM

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Question marked as Top-ranking reply

Posted on Oct 31, 2020 2:01 PM

Within Disk Utility click on "View" and select "Show All Devices". Does the physical drive show up on the left pane of Disk Utility? If not, then the drive has most likely failed and needs to be replaced.


What is the exact model of your laptop? You can get this information by entering your serial number here:

https://checkcoverage.apple.com/


I hope you had a good backup.


2 replies
Question marked as Top-ranking reply

Oct 31, 2020 2:01 PM in response to paradiseplace1990

Within Disk Utility click on "View" and select "Show All Devices". Does the physical drive show up on the left pane of Disk Utility? If not, then the drive has most likely failed and needs to be replaced.


What is the exact model of your laptop? You can get this information by entering your serial number here:

https://checkcoverage.apple.com/


I hope you had a good backup.


Mac book pro question mark folder ( disk utility only found macOS base system )

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