Hi apple, I want to ask why when I record a video on a normal camera the picture is still good when I upload it to the instagram app and also facebook, the video seems to change color. Be brighter. Can you explain? I use iphone 12 pro. Thank you.

Hello shaakiffly,

Thank you for connecting with us. We know it's important to share your videos in the color and quality you want. We'll be glad to provide guidance.

If you're experiencing this only in Instagram and Facebook, please follow the steps here: If an app unexpectedly quits, stops responding, or won’t open

After testing, if you're continuing to experience the same thing, please contact the app developer with the guidance here: How to contact an app developer

Let us know if you have other concerns or questions. Enjoy your new iPhone 12 Pro!

Have a great day!