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Iphone won't turn on

My Iphone XR won't turn back on. I've had it less than one year and it was stuck on the Apple Logo screen for days. I tried the trick with the volume button up and down then hard reset and resetting it through Itunes but nothing seems to work. It died so I tried charging it and it stays on the charging logo for a long time, then every once in a while it will change back to the apple logo and then die again while it's on a charger and just remain on the charging logo on the black screen.

iPhone XR, iOS 12

Posted on Oct 23, 2020 10:41 AM

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Question marked as Top-ranking reply

Posted on Sep 27, 2024 11:29 AM

See below with my recommendations however note that you may have already tried options 1 and 2. I list them below just to ensure that you have preformed those tasks correctly.

1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

3 replies
Question marked as Top-ranking reply

Sep 27, 2024 11:29 AM in response to Ineedhelphahah

See below with my recommendations however note that you may have already tried options 1 and 2. I list them below just to ensure that you have preformed those tasks correctly.

1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

Iphone won't turn on

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