Macbook air 2017 OS update

I want to update macOS from High Sierra to macOS Catalina. When I go to check for updates it says it's up to date which, it obviously is not. I tried to download and install from the app store but, it stopped unexpectedly. I have plenty of storage so I don't understand the issue. Help please!

MacBook Air 13″, macOS 10.13

Posted on Oct 22, 2020 08:02 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2020 09:05 AM

96GBs is fine. Try again while in Safe Mode.

How to use safe mode on your Mac - Apple Support

Similar questions

4 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook air 2017 OS update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.