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karinab23 Author

Level 1

4 points

device trouble

i’m having trouble updating my phone and trouble with storage i already purchased 2 times for more storage and i deleted dam near everything and its still not letting me download anything or keep anything

iPhone 7 Plus, 13

Posted on Oct 21, 2020 6:55 AM

Top-ranking reply

kb1951

Level 10

125,171 points

Posted on Oct 21, 2020 7:06 AM

iCloud storage is independent of iPhone storage. How much free space do you have on your phone? For problems with an update, see here: https://support.apple.com/en-us/HT201263

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