Trying to install the macOS Catalina update in my Mac

Hello,


I am trying to install the macOS Catalina update in my mac (I still have the 10.9.5 software) but it won´t allow me to do so. It gets stuck in the installing process and won´t let me go through. I am trying to download some apps that require me to update my software.


Thank you for your help,

Gabriela




[Re-Titled by Moderator]

Posted on Oct 18, 2020 10:30 AM

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Question marked as Top-ranking reply

Posted on Oct 18, 2020 10:38 AM

Does the hardware you have meet the requirements listed here:


https://support.apple.com/kb/SP803?locale=en_GB

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Trying to install the macOS Catalina update in my Mac

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