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Level 1

4 points

My home button is broken and i'm stucked on the "press home to upgrade/restore" screen any help please??

My home button is broken and i'm stucked on the "press home to upgrade/restore" screen any help please??

iPhone 7

Posted on Oct 18, 2020 3:03 AM

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Community+ 2024

Level 10

413,934 points

Posted on Oct 18, 2020 3:15 AM

If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…

Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:

Find Locations - Location Selector - Apple

Contact Apple for support and service - Apple Support

Get a Genius Bar Reservation and Apple Support Options - Apple

Contact Genius Bar.

Manage Reservations - My Reservations - Apple

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Top-ranking reply

Community+ 2024

Level 10

413,934 points

Oct 18, 2020 3:15 AM in response to moh98

If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…

Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:

Find Locations - Location Selector - Apple

Contact Apple for support and service - Apple Support

Get a Genius Bar Reservation and Apple Support Options - Apple

Contact Genius Bar.

Manage Reservations - My Reservations - Apple

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My home button is broken and i'm stucked on the "press home to upgrade/restore" screen any help please??

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