Mail Crashing

Question

Level 1

45 points

My mail has developed a regular crash issue which I can't resolve.

I've done a Safe Boot (twice) and run the Disc Utility First Aid.

This is a from the Etrecheck report:

Diagnostics Information (past 7-30 days):

2020-10-16 13:00:49 Mail.app - Crash (10 times)

Executable: /Applications/Mail.app

Details:

*** Terminating app due to uncaught exception 'NSRangeException', reas

on: '*** -[__NSArrayM objectAtIndexedSubscript:]: index 92233720368547

75807 beyond bounds [0 .. 7]'

terminating with uncaught exception of type NSException

abort() called

And a screen shot of part of the report sent to Apple is attached.

All help very much welcomed.

iMac, macOS 10.13

Posted on Oct 16, 2020 05:20 AM

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Answer 1

Top-ranking reply

Level 10

250,103 points

If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.

Does Mail crash if no internet?

Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.

If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.

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Answer 2

Level 1

45 points

Thanks again BDAqua. I've followed through your instructions and rebuilt my mailboxes. The in box paused on a few so hopefully everything sorted.

I appreciate your help.

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Answer 3

Level 10

250,103 points

Great news, take care my friend! :)

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