You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My mums iPad 2 running on ios9.3.5 no longer allows her to FaceTime me. I am on ios14. She is in a care home with no other form on communication due to covid. Will apple provide an update to fix this problem quickly. It has happened before with previous updates. Anyone else had the same problem?
I've have a similar kind of issue
https://discussions.apple.com/thread/251911112
In which you can call out but you don't receive calls on FaceTime on locked screen. Also have some information on isolating the issue.
I have brought this issue with apple support and they have acknowledge this is an issue users with iOS 9 are having. Unfortunately, they have not shared whether or not they will address the issue and if they do address the issue will it be on their side or a patch release.
I'd try to log out of all the iCloud, FaceTime, iMessage. Then go and shut down her iPad and log back into them and see if the issue resolves itself.
Test again, looks like they fixed in last month. Works for me now.
Test again, looks like they fixed it last month. Works for me now.
Test again, looks like Apple fixed it last month. Works for me now.
Yes they fixed in on november 11, 2020
Test again, looks like Apple fixed it last month. Works for me now.
iPad 2 iOS 9.3.5 not working with FaceTime on iOS 14
