What does the warranty cover?

If I’m iPad’s screen cracked is the warranty going to cover it ?

iPad Pro, iPadOS 13

Posted on Oct 10, 2020 11:40 AM

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3 replies

Oct 10, 2020 11:50 AM in response to fatoon208

Screen damage is generally not covered by the Apple limited device warranty - as it is notoriously difficult to prove that the damage is the result of a manufacturing defect. Screen breakage occurring within the initial 14-day unconditional returns period, where no other obvious damage is evident, is covered.


Beyond 14-days, you’ll be offered an out-of-warranty exchange for a reconditioned iPad of the same model and specification - the cost being c.60% of the “as new” price. If you elected to purchase the optional AppleCare+ coverage, this being an insurance product, you’ll be able to exchange for a notional excess/deductible.

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What does the warranty cover?

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