My iMac camera quit working after an upgrade to Catalina.

The system report says:No video capture devices were found; however after a reboot in safe mode the system report says Model ID: UVC Camera VendorID_1452 ProductID_34065 with a unique ID. Also FaceTime and Photo Booth work in safe mode only. Zoom shows a camera light on with no video on screen in safe mode. (No camera functions happen with a normal boot.) Ive reset pram, reinstalled Catalina, and killed accessory helpers and rebooted with no improvements. Anybody got any ideas.??


iMac, OS X 10.11

Posted on Oct 8, 2020 12:03 PM

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Posted on Oct 8, 2020 12:13 PM

That tell us that some software that loads when you boot normally is causing the problem.


Please run Etrecheck and post its full report here.

Use the “additional text” button and paste the report into the text box.

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My iMac camera quit working after an upgrade to Catalina.

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