You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cant remember my passcode for my ipad

How do I retrieve my passcode? I know my username and password to log into apple but I cannot remember my numeric passcode on my ipad


iPad 2, iOS 9

Posted on Oct 8, 2020 11:55 AM

Reply
2 replies

Oct 8, 2020 12:28 PM in response to cathymuck

Forget Passcode or Restore Device


  1. If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
  2. How to erase your iOS device & then set it up as a new device or restore it from backups


For help with the above or later models including iPhone 7, 7s, 8 or later, iPad Pro 11" and iPad Pro 12.9" models please refer to If your iPhone, iPad, or iPod touch won't turn on or is frozen.


If the above doesn’t work for you, then:


Follow these steps to place your iOS device into recovery mode: iPhone DFU mode explained, and how to enter DFU mode on your device.


If all fails then make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. If you did not purchase it from Apple then you will need to look to the vendor for service.


cant remember my passcode for my ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.