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Tpollack84 Author

Level 1

4 points

I tunes

im trying to update apps. I tunes Says disabled. I tryed to add a new payment source and won’t still go through. What can I do to correct?

iPhone 5c, iOS 10

Posted on Oct 8, 2020 8:24 AM

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Top-ranking reply

Level 8

39,487 points

Posted on Oct 9, 2020 4:02 PM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

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1 reply

Top-ranking reply

Level 8

39,487 points

Oct 9, 2020 4:02 PM in response to Tpollack84

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

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I tunes

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