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How can I request a refund?

Why can't the company give me a refund for a subscription that a child accidentally subscribed to? Why were the funds debited without a second confirmation of payment or any notification? I don’t need this subscription m it was made by mistake of a child!


[Edited by Moderator]


iPhone 7, iOS 13

Posted on Oct 4, 2020 11:14 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2020 3:01 AM

You can request a refund by following the steps in this guide:


Request a refund for apps or content that you bought from Apple - Apple Support

You are not guaranteed a refund tough.


This is an automated prosess, if you wish to explain your situation in depth to a person you can:

Contact Apple for support and service - Apple Support


Also see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

2 replies
Question marked as Top-ranking reply

Oct 5, 2020 3:01 AM in response to Nenia_11

You can request a refund by following the steps in this guide:


Request a refund for apps or content that you bought from Apple - Apple Support

You are not guaranteed a refund tough.


This is an automated prosess, if you wish to explain your situation in depth to a person you can:

Contact Apple for support and service - Apple Support


Also see this:

How long refunds from the App Store or other Apple services take - Apple Support


Good luck!

How can I request a refund?

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