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Level 1

4 points

Activation lock when you buy a second hand phone

Just purchased a iPhone 11 from a “friend” that happens to be activation locked so I can’t set it up as my phone.

how do I fix this?

Posted on Oct 1, 2020 8:09 PM

Top-ranking reply

Level 10

734,153 points

Posted on Oct 1, 2020 8:11 PM

Ask the seller to remove the lock or give you a refund. It's an anti-theft measure; Apple generally doesn't unlock secondhand devices.

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