My MacBook won’t turn on

My MacBook Air won’t turn on. I bought a new charger hoping that would fix it. The light is green but still won’t turn on.

MacBook Air 13″, macOS 10.13

Posted on Oct 1, 2020 07:00 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2020 08:41 PM

Hi,

If your Mac doesn't turn on.

https://support.apple.com/en-us/HT204267

If it doesn't help, you'd better make Genius Bar reservation if your neighborhood retail Apple Store is open or find near opened Apple Authorized Service Provider to be examined your MacBook Air.

https://www.apple.com/retail/geniusbar/

https://locate.apple.com/findlocations


1 reply
Question marked as Top-ranking reply

Oct 1, 2020 08:41 PM in response to bargobrittini

Hi,

If your Mac doesn't turn on.

https://support.apple.com/en-us/HT204267

If it doesn't help, you'd better make Genius Bar reservation if your neighborhood retail Apple Store is open or find near opened Apple Authorized Service Provider to be examined your MacBook Air.

https://www.apple.com/retail/geniusbar/

https://locate.apple.com/findlocations


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My MacBook won’t turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.