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My Apple TV says it can’t connect

My Apple TV says it won’t connect

Posted on Sep 30, 2020 10:09 PM

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Question marked as Top-ranking reply

Posted on Oct 1, 2020 6:40 AM

What is your model Apple TV? Identify your Apple TV model - Apple Support

When did this message appear? What were you trying to do right before that happened?


If your Apple TV doesn't have a proper connection to the internet, then try restarting the router, any network gear, and your Apple TV. Often the device succeed in communicating then.

1 reply
Question marked as Top-ranking reply

Oct 1, 2020 6:40 AM in response to SNgan1

What is your model Apple TV? Identify your Apple TV model - Apple Support

When did this message appear? What were you trying to do right before that happened?


If your Apple TV doesn't have a proper connection to the internet, then try restarting the router, any network gear, and your Apple TV. Often the device succeed in communicating then.

My Apple TV says it can’t connect

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