Apple launches Apple Store app in India
The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >
The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Sound is working on my phone yet when I play videos from my photos the sound doesn’t work for the last few days
iPhone 11
Hmmm when did you noticed that this happened? Does this only happens to recent photos or even the old files?
Hmmm when did you noticed that this happened? Does this only happens to recent photos or even the old files?
A few days ago and it's the old videos too that use to have sound. If I send them to WhatsApp they have sound from there
That's worked thank you. I hadn't noticed the mute button at the bottom of the video
Hi Joanne,
Photos app work flawlessly and since you speakers are working I doubt there is any hardware problem.
The sound is mute by default on the photos app for videos. Please tap on the volume button at the bottom when a video is playing or push the volume up button. This will enable the sound for a video under photos app.
Let me know if it helps.
Thanks,
Divy.
You are most welcome. Have a good day.
Sound not working in photos
