iOS 14.0.1 connection issues

After an hour on the telephone to Apple support they finally found the problem in a rogue tracking blocker. I have been using an app called "Lockdown" which installs a VPN. The problem was caused by an update to Lockdown which hadn't been adequately tested. "Lockdown" have apologised and they themselves offered the following fixes:

"We recently released a Lockdown update that, for some users, caused their internet to disconnect unexpectedly. We're sincerely sorry for this, and we're writing to you to take responsibility, provide transparency, and most importantly, tell you the simple fix for this issue:

1. Open the Lockdown app.
2. Turn off Firewall.
3. Turn on Firewall.

That should fix the issue. If not, then you'll need to do the following:

1. Open the Settings app.
2. Tap "VPN".
3. Tap "Lockdown Configuration".
4. Tap "Delete VPN".
5. Open the Lockdown app.
6. Tap to activate and re-install the Lockdown Firewall."

I must take my hat off to the person on Apple's 1st line support desk. Once I had made my way through third line support I eventually made it to the top and all credit to that person they diagnosed the problem in less than a minute and it was sorted. In my case it was "delete the VPN".

Others with this problem may not be using "Lockdown" but it might be worthwhile checking the active VPNs in Settings / General / VPN and see if there's anything untoward there.

Best of luck

I have the same issue after I updated my iphone 11 pro max to 14.0.1., whatsapp and other few apps seem to not see the internet. other apps works fine. strange that this basic functionality was not well tested. I don't want to reinstall my phone so I will wait for apple to fix it. I hope it won't take ages.

I found the root cause of my problem, I have a VPN app installed by my company that’s causing this which seems to not be compatible after going to IOS14. I removed it and everything worked fine after.

Oh Thank you!! I turned my VPN off too And suddenly everything is working fine now! I Was starting to get really irritated, both WiFi and cellular data were barely working. I was going on airplane mode on and off to get the internet back!

(I’m using McAffee’s VPN)

such a life saver! Thank you!!

I have the same problem and I don’t use a VPN! I’m using iOS 14.0.1 on an iPhone 11 and I Pad 3. I have a mesh network. Can connect to home network and internet but the WiFi symbol goes off on the top of both devices. Some apps, particularly those using high levels of encryption say. No connection.

Have tried: resetting devices, resetting router, resetting mesh network. Even tried good old fashioned turn it all off, count to 10, turn it all on again. No joy.

it doesn’t seem to affect the Mac or my wife’s laptop nor does it seem to affect my wife’s iPhone which is a 9. So it seems to be a combination of later phones and 14.0.1.

Frustration levels running high.

Think "Airplane" mode on and off should temporarily solve the issue, however really annoying as it takes some time for the phone to establish data connection with operator after Airplane mode...

For me it is an issue when I leave a WIFI for some reason it wont go over to Mobile Data (LTE/UMTS) connection... I did not have this issue before 14.0.1 upgrade and I don't use any VPN service on that phone (iPhone X).

Same problem, if I’m in wifi or on cellular, every so often I need to restart phone to get connection to Internet back.

Also I noticed that every time I enter the settings menu the VPN connection icon flips on and off like if its trying to connect!!!! then it stops after about 3 seconds

You're welcome, I hope apple will fix this as it affects many vpn clients so it seems.

Thank you, turned VPN off and All connections are now fine.

hope apple fix this issue soon.