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song1218 Author

Level 1

4 points

I can't reset my security question

I have my Apple ID and password, but don't know my security question and I get the "We don’t have sufficient information to reset your security questions." so I can't login to my new Iphone.

iPhone 7

Posted on Sep 28, 2020 11:38 AM

Top-ranking reply

Niel

Level 10

731,483 points

Posted on Sep 28, 2020 11:42 AM

You need to contact Apple's Account Security team. To reach them, click here or here and pick a method; if you can't use any of those listed, pick one from this page.

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I can't reset my security question

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