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Level 1

4 points

2020 MacBook Air Crashing

My MacBook Air (2020) often crashes, causing an unintended reboot. It also sometimes "freezes" for up to 30 seconds. Please help.

Posted on Sep 24, 2020 10:00 AM

Top-ranking reply

Level 4

1,418 points

Posted on Sep 24, 2020 10:33 AM

If this is happening out of the box, I'd recommend that you contact Apple Support.

You may try running a hardware diagnostic in the meantime, see if any error messages pop-up.

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