Activation Lock Help

I have two iPads signed into the same account. They are displaying activation lock. They owner of the account has forgotten the apple ID and has chosen a new one. How can I bypass this and add new information to the iPad?

iPad mini Wi-Fi

Posted on Sep 23, 2020 10:32 AM

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Posted on Sep 23, 2020 11:02 AM

rc-erc wrote:

I have two iPads signed into the same account. They are displaying activation lock. They owner of the account has forgotten the apple ID and has chosen a new one. How can I bypass this and add new information to the iPad?

you need the previous owner's info. Turn off Activation Lock - Apple Support

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Activation Lock Help

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