You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

pictures from ICloud

I have not updated my iPad for sometime ,and I don't have the particular iPad again ,I have a new iPad but i cant remember my username and password to ICloud and it has not been updated for sometime. how do i get back my pictures from my old iPad

iPad, iOS 9

Posted on Sep 22, 2020 9:10 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2020 9:16 AM

You’ll need your AppleID and associated password. If these have been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

1 reply
Question marked as Top-ranking reply

Sep 22, 2020 9:16 AM in response to chinedu246

You’ll need your AppleID and associated password. If these have been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

pictures from ICloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.