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New Apple Pencil Stopped Working on My New Ipad

The new first generation pencil worked for three days with my new Ipad 7th Generation then it stopped working.

1) It shows up as paired/connected.

2) I downloaded ios 14 and it has not worked since.

3) I tried re- paring and it shows connected.

4) I turned off bluetooth and forget this device and re-paired and it shows connected but does not work.

5) I have charged pencil but I can't tell that it is charged.

6) I hard reset my Ipad.

iPad, iPadOS 14

Posted on Sep 17, 2020 8:52 AM

Reply
1 reply

Sep 17, 2020 10:49 AM in response to wesfromwhitehouse

Here is one of the better troubleshooting guides for the Apple Pencil that may be helpful in working through common issues. This is applicable to all models of iPad and Apple Pencil:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/



Your Apple Pencil may be displaying symptoms of a dead battery - that will not accept or hold any charge.


Assuming that you do not have any other iPad charging issues - and that the Lightning Port of your iPad is free from debris - whilst the Pencil is plugged-in to the Lightning Port of your iPad, verify that the Pencil is recognised:

Settings > General > About


Scroll to the bottom of the page - and you should find two identical entries for the Pencil (one each for the physical and Bluetooth connections). Finding both entries suggests that the Pencil electronics are good.


Check the Battery Widget for the charge status of the Pencil. Is it 100%? if not, let it charge; if it is fully charged, disconnect from the iPad. 


When disconnected from iPad, does the Pencil disappear from the Battery Widget - or it’s indicated state of charge suddenly fall? If either of these are true, then the Pencil battery is likely to be dead.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced at an Apple Store.


I hope this information proves to be helpful in both diagnosing and resolving the problem.

New Apple Pencil Stopped Working on My New Ipad

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