You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

jfranklin58 Author

Level 1

4 points

I've lost my phone

I need to replace my iPhone and don't know where to start

Posted on Sep 13, 2020 11:42 AM

Top-ranking reply

Lawrence Finch

Level 10

216,578 points

Posted on Sep 13, 2020 11:47 AM

Do you want to try to find it, or just get a new phone?

If you enabled Find My on it before it was lost open a web browser to https://icloud.com/find and click on it, put it in Lost mode.

If it does not have Find My enabled you will have to look for it the old-fashioned way.

If you want to replace it, first see if any insurance you have will cover it. Then go to https://www.apple.com/iphone/ and choose from the available phones. Although Apple is announcing something this Tuesday (September 15) so it might be worth waiting a few days to see if there are more phone options.

View in context

I've lost my phone

Similar questions