I cannot download e books on my new iPad while I can in my old iPad Air. While trying downloading it is not giving options to choose the overdrive,Bluefire reader or adobe. Then it gives a message “ PKC12 “ on a. bluefire doc generated. Then also book I download in my old iPad does not appear in the bluefire. If my new iPad is not compatible to these apps , is there an Apple app where I can down load the books from library?
iPad Air, iPadOS 13
Hello MKbpm,
The iPad is a great device for enjoying books, and you've come to a great place for help. With issues related to third-party applications it may lead to contact the application developer for additional support. Before it leads there though we do recommend the steps outlined in the following article. Although the issue doesn't relate to the title of the article, the steps shown can help resolve many issues you may face in third-party apps.
If an app unexpected quits, stops responding, or won't open
There is a built-in Books app that Apple offers where you may be able to download the books to. You can find more information about the Books app in the below article.
Apple Books User Guide for Mac
Have a great weekend.
Thanks for that. Although I spent three hours with an Apple support member and supervisors, no solution was reached. So I deleted the books app and reinstalled with authorisation. The issue was resolved and the books were downloaded.
Hello MKbpm,
We're glad you were able to reach out to an available support channel to connect with Apple, and that deleting and reinstalling the App resolved the issue. If you need assistance in the future don't hesitate to reach back out through the Apple Support Communities.
Have a great week!
Down loading e books
