my apple music app will open then close and won't let me play my music

my apple music app will open then close and won't let me play my music

iPhone XS Max, iOS 14

Posted on Sep 11, 2020 3:13 PM

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Sep 12, 2020 2:12 PM in response to kobelee

Hey there, kobelee!


We understand that when you open the Music app it closes unexpectedly, and won't let you play any music.


Let's start by backing up, then updating your device.

If you're using iOS, follow these steps.

If you're using macOS, follow these instead.


If that still doesn't work, try out the steps listed here.


Cheers!

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my apple music app will open then close and won't let me play my music

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