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kerstin116 Author

Level 1

4 points

I have been charged wrongly . How can I reach help?

I have been charged twice for an app that I was invited to test for free one weel but unscribed from after 2 days. How can I get my money back?

Windows, Windows 10

Posted on Sep 10, 2020 4:38 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

422,446 points

Posted on Sep 10, 2020 4:43 AM

Unknown Charge

Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
You can also request a refund for a recent renewal of an in-app subscription.purchase

Phishing

Beware of --> Phishing & Other Suspicious Emails
Know how to --> Identify legitimate emails from the App Store or iTunes Store
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

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I have been charged wrongly . How can I reach help?

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