You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Apple introduces the 2025 Black Unity Collection
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >
I got a refurbished iPhone XS and I finished setting it up and I was going to move the SIM card from my iPhone 8 into the XS but seems like the SIM card can’t fit in the tray and stay without falling out. I looked at multiple videos online and nothing has helped. Any suggestions?
iPhone XS, iOS 13
If you cannot install the SIM in that phone you will need to get it replaced.
If you cannot install the SIM in that phone you will need to get it replaced.
Where did you purchase the refurbished iPhone?
We got it through insurance because my iPhone 8 was damaged so we sent it back and got an XS as a replacement
Contact the insurance company to get a replacement.
A replacement phone?
SIM card is not fitting in tray
