Hi, I made a service request through Apple support on the 31/08/2020 but after entering my card details I got an error and a prompt to try again later so I successfully created a new request the next day but when I checked my card I realised I’d been charged for both requests despite only the latter being acknowledged by a confirmation email and txt. How do I get a refund for the failed service request?
cheers
iPhone SE
Did you make the request through the App Store/iTunes or somewhere else?
If the App Store/iTunes
Normally, all sales are considered final, but you can ask for a refund.
If you have received a confirmation email, click the Report a problem link at the bottom.
How long refunds from the App Store or other Apple services take.
If somewhere else, contact Apple Support for how to request a refund instructions.
Work through the screens to get an email or chat option.
Double charged for service request
