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molinia Author

Level 1

4 points

refund

I pressed the request a refund option on the apple site but it says I have no purchases whilst when I check my App Store purchases on my laptop there are many... ?

Mac Pro

Posted on Aug 22, 2020 6:03 AM

Top-ranking reply

Jamesd49

Level 7

23,257 points

Posted on Aug 22, 2020 6:51 AM

You are not speaking to Apple, this is a user to user community.

We are unable to help with refunds, account issues or purchases

Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support

Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support

Or Contact Apple Support - Contact - Official Apple Support

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