cracked back iphone xr

What can you do if the back of your iphone xr is cracked?



iPhone XR

Posted on Aug 21, 2020 05:21 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2020 05:55 PM

If the back is cracked you have to do an out-of-warranty replacement of the entire iPhone. Click on the Contact Support link at the top right of this page to start the service process. If you purchased AppleCare + for your device you can pay your deductible and then have it replaced. If you didn't you will have to pay the full replacement cost .> iPhone Repair - Official Apple Support


It will not be free in either case.

2 replies
Question marked as Top-ranking reply

Aug 21, 2020 05:55 PM in response to jeanfromridgefield

If the back is cracked you have to do an out-of-warranty replacement of the entire iPhone. Click on the Contact Support link at the top right of this page to start the service process. If you purchased AppleCare + for your device you can pay your deductible and then have it replaced. If you didn't you will have to pay the full replacement cost .> iPhone Repair - Official Apple Support


It will not be free in either case.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

cracked back iphone xr

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.