You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

SIM CARD SLOT NOT WORKING

What might be the problem of an ipad 4 sim card not functioning and neither is there the cellular settings on the general settings section? Its just written "ipad" on the top left corner where it is supposed to read network bars🤔

iPad, iOS 10

Posted on Aug 20, 2020 6:07 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 20, 2020 6:10 AM

Take out the SIM card

After removing the SIM card, put it back in. You might need to contact your carrier:

  • If the SIM card is damaged, or doesn't fit in the SIM tray, ask your carrier for a new SIM card.
  • If you transferred your SIM card from another device, ask your carrier if your SIM card works with your iPhone or iPad.

Learn more about removing your SIM card.



Reset your Network Settings.

Go to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.


Contact your carrier

Issues with your carrier or account might affect your service. Contact your carrier to:

  • Verify that your account is active and in good standing.
  • Make sure there are no outages in your area.
  • Check that your device isn't blocked from receiving cellular services and is set up with the right data plan.

Only your wireless carrier can access and manage details about your account. If you need help finding your wireless carrier's service page, use the Apple carrier-support article or an online search engine.

2 replies
Question marked as Top-ranking reply

Aug 20, 2020 6:10 AM in response to TANZANIA2502

Take out the SIM card

After removing the SIM card, put it back in. You might need to contact your carrier:

  • If the SIM card is damaged, or doesn't fit in the SIM tray, ask your carrier for a new SIM card.
  • If you transferred your SIM card from another device, ask your carrier if your SIM card works with your iPhone or iPad.

Learn more about removing your SIM card.



Reset your Network Settings.

Go to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.


Contact your carrier

Issues with your carrier or account might affect your service. Contact your carrier to:

  • Verify that your account is active and in good standing.
  • Make sure there are no outages in your area.
  • Check that your device isn't blocked from receiving cellular services and is set up with the right data plan.

Only your wireless carrier can access and manage details about your account. If you need help finding your wireless carrier's service page, use the Apple carrier-support article or an online search engine.

Aug 20, 2020 6:38 AM in response to SravanKrA

I did the network settings rest but still not working but sim card works perfectly when placed in other phone, i am not sure about the sim tray though i think its a technical problem concerning the ipad software since there is no cellular data settings in the settings section rather there is only airplane mode,wifi and bluetooth settings only.

SIM CARD SLOT NOT WORKING

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.