storage full

i bought more storage and it still says my storage is full. how do i fix this

iPhone XR, iOS 13

Posted on Aug 16, 2020 12:48 PM

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Question marked as 􁂫 Top-ranking reply

Posted on Aug 16, 2020 12:56 PM

Take a look at this article:

About storage on your device and in iCloud - Apple Support


It explains the difference between device storage and iCloud storage,


And how to make room on either.


Good luck!

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Aug 16, 2020 12:55 PM in response to trippiesgff

Possibly because you bought additional iCloud storage expecting to increase the iPhone’s storage, which won’t happen (you CANNOT increase the storage capacity of an iOS device).


To have a look at you iPhone storage and some possible so.itions, open the Settings App > General > iPhone storage


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storage full

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