need to unlock my apple iPad received as gift
Received an iPad from someone who got themselves locked out (after buying it brand new) and just gave up, and bought a new device. She gave to me since it was useless to her and I was able to restore the system (via iTunes) to get by locked screen, but iPad now requesting original "b****@icloud.com" account. Original owner is a senior citizen and confused about these credentials. I do have a valid Apple ID and have requested she try to find this info, but it may be hopeless. Can you advise?