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marko8888 Author

Level 1

4 points

Why am I being charged $13.70 for Apple Music Family and ALSO $14.99 for Family subscription??

Windows, Windows 6

Posted on Aug 14, 2020 10:19 AM

Top-ranking reply

chris_g1

Community Specialist

Posted on Aug 15, 2020 7:32 PM

Hi marko8888,

We're happy to provide some steps to ensure your subscriptions are correct. If you haven't already, we'd recommend checking your current subscriptions with the steps here: See or cancel your subscriptions If you are seeing you have multiple subscriptions, you can request a refund with these steps: Request a refund for apps or content that you bought from Apple

If you have any other questions or issue requesting a refund, you'll want to connect with our billing team. Get help where you are by using this link: Get Support

Let us know if you need any further assistance.

Take care!

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Why am I being charged $13.70 for Apple Music Family and ALSO $14.99 for Family subscription??

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