why does my screen turn black on my Xr when I'm on a call

Why does my screen turn black on my Xr phone when I'm on a call?

Posted on Aug 13, 2020 9:31 AM

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ProustGiulio

Level 10

209,568 points

Posted on Aug 13, 2020 9:34 AM

That's the Proximity Sensor activity.

When you move your device close to your ear the screen goes black, but when you take the device away from your ear, the screen should reappear.

Regards

Giulio

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Top-ranking reply

ProustGiulio

Level 10

209,568 points

Aug 13, 2020 9:34 AM in response to tlsimmons

That's the Proximity Sensor activity.

When you move your device close to your ear the screen goes black, but when you take the device away from your ear, the screen should reappear.

Regards

Giulio

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why does my screen turn black on my Xr when I'm on a call

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