12.4.7 my iphone 6plus is failing to update

Hi chalphott2003,

Thanks for using our Apple Support Communities! We're glad to help with getting your iPhone 6 Plus updated.

We've got a great resource to share with you that has steps to help process the update.

Let us know if you've got any questions about this information:

If your iPhone, iPad or iPod touch won’t update

Have a great day!