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New Phone - Passcode/iCloud Security Code

Good morning,


I lost my phone recently and am having issues logging into iCloud on my new one. Is the passcode you use to unlock your phone typically the same as the iCloud Security Code they ask for when doing the two-factor authentication? Passcode worked but it's been stuck on the "Enter iCloud Security Code" screen for about 30 minutes now and I;m wondering if the codes may be different.


Thank you in advance!

iPhone X, iOS 12

Posted on Aug 11, 2020 7:00 AM

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Question marked as Top-ranking reply

Posted on Aug 11, 2020 11:44 AM

The security code is different.


See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   

1 reply

New Phone - Passcode/iCloud Security Code

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