Aerial screen issue

Hello dear Apple community! I have been using Apple TV for a while, but have never faced any problems with Aerial screen saver. It does not show a description of a aerial picture now. My question is about how to solve it? Many many efforts and unsuccessful attempts in inner settings have taken a place to be.

Thank you in advance!

Apple TV 4K

Posted on Aug 10, 2020 02:11 AM

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Question marked as Top-ranking reply

Posted on Aug 11, 2020 10:35 AM

In case it's an issue with your remote, try pairing it again:

If your Apple TV remote isn’t working - Apple Support


Also see how you can adjust the touch surface:

Control the Touch surface sensitivity on Apple TV - Apple Support


If it still can’t be resolved, you can let Apple know this is not working as expected:

https://www.apple.com/feedback/appletv.html

3 replies
Question marked as Top-ranking reply

Aug 11, 2020 10:35 AM in response to husancheg

In case it's an issue with your remote, try pairing it again:

If your Apple TV remote isn’t working - Apple Support


Also see how you can adjust the touch surface:

Control the Touch surface sensitivity on Apple TV - Apple Support


If it still can’t be resolved, you can let Apple know this is not working as expected:

https://www.apple.com/feedback/appletv.html

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Aerial screen issue

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