Why can’t I download free Apps?

Why can’t I download free apps. Why do I have to have money on my card to download (free) apps??


[Edited by Moderator]

iPhone X, iOS 12

Posted on Aug 8, 2020 8:10 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Aug 14, 2020 11:41 AM

See >>> https://support.apple.com/en-ca/HT203905 on why you can't use NONE as your payment method.


[Edited by Moderator]

3 replies
Sort By: 

Aug 8, 2020 8:15 PM in response to Brady444

All Apps which offer "In-App" purchases, which covers MOSTS free apps require a form a payment tied to your account. That's just how it is. Either put a credit card on your account or buy Apple Gift Cards and add them to your Apple Wallet or don't download any app which offers in-app purchases.

Reply

Aug 29, 2020 9:50 PM in response to Brady444

i use my mobile phone as a payment method, after purchasing apps i wanted to download apps but i cant because it requires verification but after filling up everything and after puting balance to my prepaid it still says that i have insufficient balance when i am not purchasing anything that needs payment. please help meee:((

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why can’t I download free Apps?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.